The Kyz-Kol Rural Municipality treats citizens’ personal data responsibly and follows the principles of legality, transparency, security and purpose limitation when processing such information.

This Privacy Policy applies to information obtained through the use of the official website. Such information may include data submitted through contact forms, electronic appeals, feedback requests, and technical data related to website visits.

The website may collect the following information:

• full name, phone number, and email address;
• appeals, applications, suggestions, and attachments voluntarily submitted by the user;
• IP address, browser type, device information, and other technical data;
• page visit statistics and system log data;
• additional information required for providing an electronic service or reviewing an appeal.

Source of Data Submission

Personal data is mainly provided voluntarily by the user. Certain technical information may be recorded automatically in order to ensure stable website operation, security and statistical analysis.

The collected data may be used for the following purposes:

• receiving, registering, reviewing and responding to citizens’ appeals;
• ensuring official communication and feedback with users;
• providing electronic services and website functionality;
• improving the quality, security and accessibility of the website;
• complying with legal requirements and official record management procedures;
• obtaining aggregated website usage statistics and analytics.

The processing of personal data is carried out in accordance with the legislation of the Kyrgyz Republic, the requirements for official record management of state and municipal bodies, and the rules governing the review of citizens’ appeals.

Legal grounds for processing may include the user’s consent, the necessity to comply with legal obligations, the need to review a citizen’s appeal, and the exercise of official powers by the local self-government body.

Personal data is stored for the period necessary to achieve the purposes of processing, or for the period established by law and official record management rules.

The Kyz-Kol Rural Municipality does not transfer personal data to third parties without lawful grounds. Disclosure may take place only in the following cases:

• when required by law;
• upon an official request from authorized state bodies;
• with the explicit consent of the user;
• to the limited extent necessary for technical support of the website.

Organizational and technical measures are applied to protect data received through the website. These measures are aimed at preventing unauthorized access, modification, loss, copying, or distribution of information.

• restricted access to the server and administrative panel;
• password protection and role-based access control;
• use of secure communication channels;
• backup procedures and technical monitoring;
• website monitoring and detection of suspicious activity.

Cookies and similar technologies may be used to ensure proper website operation, improve user convenience, and maintain statistics. They do not harm the user’s device and can generally be managed through browser settings.

The user may restrict the use of cookies in browser settings; however, this may affect the correct functioning of some website features.

The user has the right to:

• receive information about what personal data concerning them is being processed;
• request correction of inaccurate or outdated data;
• in cases provided by law, request deletion or restriction of data processing;
• withdraw previously given consent;
• submit questions and official requests regarding personal data processing.

Procedure for обращения / Requests

If you have questions, comments, or an official request related to personal data, you may contact the Municipality through the website’s feedback section or via the official contact details provided on this page.

The official website may contain links to other state or informational resources. The Kyz-Kol Rural Municipality is not directly responsible for the content of such external websites or for their own privacy practices. When visiting third-party resources, users are advised to review their terms of use and privacy policies.

The Kyz-Kol Rural Municipality reserves the right to amend and supplement this Privacy Policy when necessary. The updated version shall enter into force from the moment it is published on this page.

Users are encouraged to periodically review this page to stay informed about the current version of the policy.